Longwater Construction Supplies
Registered in England, Company Reg. No: 6522931
Registered Office: William Frost Way, Costessey, Norwich NR5 0JS
VAT No: GB 928 6315 05
Effective Date: 1 May 2025
1. Introduction
Longwater Construction Supplies (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK GDPR and Data Protection Act 2018.
2. Data We Collect
- Identity Data: name, job title, company
- Contact Data: email address, postal address, telephone number
- Technical Data: IP address, browser type/version, device identifiers
- Usage Data: pages viewed, time on site, referral source
3. How We Use Your Data
We use your data to:
- Process and fulfil your orders;
- Respond to enquiries and communications;
- Personalise your website experience;
- Send marketing communications (where consent is given);
- Comply with legal obligations.
4. Legal Basis for Processing
- Contractual Necessity: to fulfil orders;
- Legitimate Interests: to improve our website and marketing;
- Consent: for newsletters;
- Legal Compliance: for accounting and tax.
5. Data Sharing
We may share your data with:
- Service providers (hosting, payment processors);
- Regulatory bodies, where required by law;
- Group companies for internal analysis.
6. Data Retention
We retain personal data only as long as necessary for the purposes stated or as required by law.
7. Your Rights
Under UK GDPR, you may:
- Access your data;
- Rectify inaccuracies;
- Erase data;
- Restrict or object to processing;
- Request portability;
- Withdraw consent;
- Lodge a complaint with the ICO.
8. Cookies & Tracking
For details of how we use cookies, please see our [Cookies Policy].
9. Contact
Data Protection Officer